General inquiries
Use for broad questions, first contact, or requests that do not yet have a clear department owner.
info@biochromalabs.comContact & Operational Routing
Direct department contact for faster coordination.
BioChroma provides direct email routes for general inquiries, quotes, chemistry, microbiology, logistics, and careers, along with phone and headquarters information for faster coordination.
Response lanes
Choose the shortest path for sample routing, quotes, and logistics.
Sales and quotes
Use for project scoping, quotes, commercial coordination, and new work requests.
sales@biochromalabs.comAnalytical / Chemistry Inquiries
Chemistry testing support for methods, quotes, project scope, and analytical questions.
chemistryinfo@biochromalabs.comUse the department routes below to send your request to the right team the first time. Including product type, sample matrix, timeline, and the decision the work needs to support helps BioChroma route your message more efficiently.
Department contacts
Route your request to the right department the first time.
General inquiries
Use for broad questions, first contact, or requests that do not yet have a clear department owner.
Sales and quotes
Use for project scoping, quotes, commercial coordination, and new work requests.
Analytical / Chemistry Inquiries
Chemistry testing support for methods, quotes, project scope, and analytical questions.
Microbiology Inquiries
Microbiology support for contamination risk, sample context, and related testing questions.
Product Development Support
Development support for formulation work, troubleshooting, planning, and launch-readiness questions.
Sample Logistics / Courier Coordination
Operational support for pickups, receiving windows, sample delivery, and shipping coordination.
Careers and HR
Use for employment-related inquiries and hiring communication.
Useful resources
Direct actions for logistics, routing, and repeat coordination.
Sample Submission Form
Download the official submission form for incoming samples.
Courier Scheduling
Email operations for pickup and delivery coordination.
General contact
Use the general inbox when you need routing help before choosing a department.
Next step
Need help choosing the right route?
Email the general inbox or sales, and include product type, sample matrix, timeline, and what decision the work needs to support.